Cornerstone of Care:
Walking in Their Shoes
Virtual Sensitivity Experience:
In order to better understand the challenges the residents experience in struggling to accomplish everyday tasks, each of our Cottage Care associates goes through this specialized sensitivity training program. By participating in this program, caregivers have various senses artificially impaired and then try to accomplish simple daily activities. The result is an understanding, on a deep and meaningful level, of the difficulty many residents experience every day.
The insights gained from this training prepare our caregivers to care for residents with increased empathy and with all the dignity and respect each deserves. This experience also allows caregivers to understand better ways to approach and communicate with residents to assist with their activities of daily living.
By walking a mile in residents’ shoes, the caregivers of Spring Arbor have a dedication and commitment to quality care that is unequaled.